FAQs

At Ability Care United, we understand that navigating the NDIS and finding the right support can be complex. Below are answers to some of the most common questions we receive about our services and how we can help you or your loved one achieve greater independence. If you have any further questions, feel free to give us a call directly – we’re always here to help and provide the information you need.

  • What is the NDIS, and how does it work?

    The National Disability Insurance Scheme (NDIS) is a government-funded program that provides support to individuals with permanent and significant disabilities. It aims to help participants achieve their goals and improve their quality of life by funding services such as daily living assistance, social and community participation, and skill development. To access NDIS services, individuals need to meet the eligibility criteria, develop an NDIS plan, and choose registered providers like Ability Care United to deliver the required support.

  • How do I know if I'm eligible for NDIS funding?

    To be eligible for NDIS funding, you must meet certain criteria. This includes being under 65 years of age, being an Australian citizen or permanent resident, and having a permanent and significant disability that affects your ability to participate in everyday activities. You can check your eligibility by completing the NDIS access checklist or contacting the NDIS directly for more information.

  • What services does Ability Care United offer under the NDIS?

    At Ability Care United, we provide a wide range of NDIS services designed to meet the unique needs of each participant. Our services include:

    • NDIS Meal Preparation: In-home and delivered meal services tailored to dietary needs.
    • NDIS Social Activities: Group and community-based programs that foster social interaction.
    • NDIS Community Participation: Support for active involvement in community events and activities.
    • NDIS Domestic Assistance: Help with household tasks such as cleaning and laundry.
    • NDIS Life Skills Development: Programs aimed at building practical skills for independent living.
    • NDIS Transport Assistance: Safe and reliable transport services, including wheelchair-accessible vehicles.
    • Specialist Disability Accommodation (SDA): Accessible housing solutions for individuals with high support needs.
    • NDIS Employment Support: Assistance with finding and maintaining meaningful employment.
    • Assistance with Personal Activities: Support with daily tasks such as grooming, dressing, and mobility.
    • Daily Tasks/Shared Living Service: Assistance with daily living tasks in shared accommodation settings.
    • Supported Independent Living (SIL): 24/7 support services to help participants live independently in their own homes.

  • How do I choose the right services for my NDIS plan?

    Choosing the right services depends on your personal goals, needs, and circumstances. During your initial consultation with Ability Care United, we’ll discuss your objectives and current lifestyle to recommend the best services for your NDIS plan. Whether you need help with daily living, community participation, or specialized support, we’ll create a care plan that aligns with your goals and helps you live more independently.

  • What is a Support Coordinator, and how can they help me?

    A Support Coordinator is a professional who helps NDIS participants understand and implement their NDIS plans. They work with you to connect with the right services and providers, ensuring you make the most of your NDIS funding. Ability Care United can assist with support coordination, helping you navigate the system, manage your plan, and achieve your goals with confidence.

  • How does Ability Care United ensure the quality of care provided?

    At Ability Care United, quality care is at the heart of everything we do. We are a fully registered NDIS provider, which means we meet all NDIS standards for safety, professionalism, and participant outcomes. Our team is highly trained, and we regularly review and monitor our services to ensure they meet the individual needs of each participant. Open communication and feedback from participants and families are integral to our approach.

  • How do I get started with Ability Care United's services?

    Getting started with Ability Care United is simple. Contact us to schedule a free consultation, where we’ll take the time to understand your needs, answer any questions you have about the NDIS, and help you create a personalized care plan. We’ll guide you through the process of accessing NDIS funding and connecting you with the right services to support your goals.

  • Can Ability Care United provide in-home care?

    Yes, Ability Care United offers a range of in-home care services under the NDIS. Whether you need assistance with meal preparation, personal care, household tasks, or daily living support, our compassionate team is here to ensure that you can continue to live independently in the comfort of your own home.

  • What makes Ability Care United different from other NDIS providers?

    At Ability Care United, we pride ourselves on delivering personalized care that’s truly tailored to the needs of each individual. We go beyond basic support to empower our participants, helping them achieve independence, confidence, and active community participation. Our team is not only experienced and qualified but also deeply committed to building meaningful, respectful relationships with our participants and their families. This personal touch, combined with our focus on quality and flexibility, sets us apart as a trusted NDIS provider.